Course overview

Overcoming Sales Objection 

What You'll Learn

Course Description

Experiencing a sales objection can be a disheartening event. Through this course you will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit. 

What's Included

  • 12 Interactive Modules
  • End of Module Review Questions
  • Practical Case Studies
  • 100% online
  • Duration 1.5 hours
  • Certificate of Completion

Skill Development

Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented 

Module Course Syllabus

Module 1: Overview and course objectives
Module 2: Three Main Factors
Module 3: Seeing Objections as Opportunities
Module 4: Getting to the Bottom
Module 5: Finding a Point of Agreement
Module 6: Have the Client Answer Their Own Objection
Module 7: Deflating Objections
Module 8: Unvoiced Objections
Module 9: The Five Steps
Module 10: Do's and Don'ts
Module 11: Sealing the Deal
Module 12: Wrapping Up

Learn on the Go!

This is a self-paced eLearning course designed by subject matter experts. Study on your own schedule, anytime, on your desktop or mobile device.