Course overview

Negotiation Skills

What You'll Learn

Course Description

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

What's Included

  • 12 Interactive Modules
  • Module Review Questions
  • Practical Case Studies
  • 100% online
  • Duration 1.5 hours
  • Certificate of Completion

Skill Development

The Negotiation Skills course will give you a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Module Course Syllabus

Module 1: Overview and course objectives
Module 2: Understanding Negotiation
Module 3: Getting Prepared
Module 4: Laying the Groundwork
Module 5: Phase One; Exchanging Information
Module 6: Phase Two, Bargaining
Module 7: About Mutual Gain
Module 8: Phase Three, Closing
Module 9: Dealing with Difficult Issues
Module 10: Negotiating Outside the Boardroom
Module 11: Negotiating on Behalf of Someone Else
Module 12: Wrapping Up

Learn on the Go!

This is a self-paced eLearning course designed by subject matter experts. Study on your own schedule, anytime, on your desktop or mobile device.